APA

McClure C. R., Florida State University & Syracuse University. (2002). Statistics, measures, and quality standards for assessing digital reference library services: guidelines and procedures. Syracuse, N.Y: Information Institute of Syracuse, School of Information Studies, Syracuse University.

Chicago

McClure Charles R, Florida State University and Syracuse University. 2002. Statistics, measures, and quality standards for assessing digital reference library services: guidelines and procedures. Syracuse, N.Y: Information Institute of Syracuse, School of Information Studies, Syracuse University.

Harvard

McClure C. R., Florida State University and Syracuse University. (2002). Statistics, measures, and quality standards for assessing digital reference library services: guidelines and procedures. Syracuse, N.Y: Information Institute of Syracuse, School of Information Studies, Syracuse University.

MLA

McClure Charles R, Florida State University and Syracuse University. Statistics, measures, and quality standards for assessing digital reference library services: guidelines and procedures. Syracuse, N.Y: Information Institute of Syracuse, School of Information Studies, Syracuse University. 2002.