Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better /
Dougherty, Richard M.
Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty. - Lanham, Md. : Scarecrow Press, 2008. - xviii, 269 p. : ill. ; 26 cm.
Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.
Includes bibliographical references and index.
The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
9780810851986 0810851989
2007040288
Library administration.
Z678 / .D6 2008
025.1
Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty. - Lanham, Md. : Scarecrow Press, 2008. - xviii, 269 p. : ill. ; 26 cm.
Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.
Includes bibliographical references and index.
The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
9780810851986 0810851989
2007040288
Library administration.
Z678 / .D6 2008
025.1