@book{2,
	author = {Hayes, Robert Mayo,},
	title = {Models for library management, decision-making, and planning /},
	publisher = {Academic Press,},
	year = {c2001.},
	series = {Library and information science},
	address = {San Diego, Calif. :},
	note = {Title on CD-ROM: LPM : the library planning model.},
	url = {http://www.loc.gov/catdir/description/els031/2001092379.html}
}