Managing reference today : new models and best practices / Kay Ann Cassell.
Material type:
TextPublisher: Lanham : Rowman & Littlefield, [2017]Description: 1 online resourceContent type: - text
- computer
- online resource
- 9780810892224
- 025.5/2 23
- Z711
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Books | Batuk Library | 1 | Available | BLS000026 |
Includes bibliographical references and index.
Understanding reference services and collections today -- Moving toward new models of reference services -- Identifying new ways of providing reference services and communicating with users -- Choosing newer and better staffing models for ways of utilizing staff -- Providing outreach -- Bringing necessary change to the education and training of reference librarians -- Keeping up with change through more effective assessment -- Accepting how reference resources necessarily shape reference services -- Preparing to better serve our patrons today and tomorrow.
Description based on print version record and CIP data provided by publisher.
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