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001 13131282
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008 030321s2002 nyuak b s000 0 eng d
035 _a13131282
906 _a0
_bibc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
925 0 _aacquire
_b2 shelf copies
_xpolicy default
035 _a(OCoLC)50652591
040 _aEEX
_cEEX
_dAGL
_dDPL
_dDLC
042 _alccopycat
070 0 _aZ711.45
_b.S73 2002
072 0 _aX200
097 1 4 _aZ711.45
_b.M33 2002
245 0 0 _aStatistics, measures, and quality standards for assessing digital reference library services :
_bguidelines and procedures /
_cCharles R. McClure ... [et al.].
260 _aSyracuse, N.Y. :
_bInformation Institute of Syracuse, School of Information Studies, Syracuse University ;
_aTallahassee, Fla. :
_bSchool of Information Studies, Information Use Management and Policy Institute, Florida State University,
_c[2002?]
300 _av, 104 p. :
_bill., forms ;
_c28 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references (p. 102-103).
650 0 _aElectronic reference services (Libraries)
_vStatistics.
650 0 _aElectronic reference services (Libraries)
_xEvaluation.
650 0 _aElectronic reference services (Libraries)
_xStandards.
650 0 _aReference services (Libraries)
_vStatistics.
650 0 _aReference services (Libraries)
_xEvaluation.
650 0 _aReference services (Libraries)
_xStandards.
655 7 _aStatistics.
_2lcgft
_0https://id.loc.gov/authorities/genreForms/gf2014026181
700 1 _aMcClure, Charles R.
710 2 _aFlorida State University.
_bInformation Use Management and Policy Institute.
710 2 _aSyracuse University.
_bInformation Institute of Syracuse.
999 _c28
_d28