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Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty.

By: Contributor(s): Material type: TextPublication details: Lanham, Md. : Scarecrow Press, 2008.Description: xviii, 269 p. : ill. ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780810851986
  • 0810851989
Subject(s): DDC classification:
  • 025.1 22
LOC classification:
  • Z678 .D6 2008
Online resources:
Contents:
The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Batuk Library 1 Available BLS000048

Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.

Includes bibliographical references and index.

The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.

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