Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures / Charles R. McClure ... [et al.].
Material type:
TextPublication details: Syracuse, N.Y. : Information Institute of Syracuse, School of Information Studies, Syracuse University ; Tallahassee, Fla. : School of Information Studies, Information Use Management and Policy Institute, Florida State University, [2002?]Description: v, 104 p. : ill., forms ; 28 cmContent type: - text
- unmediated
- volume
- Electronic reference services (Libraries) -- Statistics
- Electronic reference services (Libraries) -- Evaluation
- Electronic reference services (Libraries) -- Standards
- Reference services (Libraries) -- Statistics
- Reference services (Libraries) -- Evaluation
- Reference services (Libraries) -- Standards
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Books | Batuk Library | 1 | Available | BLS000028 |
Includes bibliographical references (p. 102-103).
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